Chakra Boho Jute Rug

There’s something about our Jute Chakra Rug that can make a space feel so Earthy & effortlessly transforms it into a Rustic Boho Paradise. Elegantly designed as statement-making focal points in your living room or as accent pieces to give your bedroom, your haven of coziness. 

This rug is also perfect for your studio, showrooms, photo-shoots etc.

Size: 4 feet round

Color: Natural Brown with Black and White detailed edges 

Material: Jute & Hemp

Texture: Mild Coarse

Weave- Flat weave

Products included: 1 rug

Experience art & Fine craftsmanship

Our products are handcrafted by  artisans who have honed the skills over time. We care for nature by using sustainable manufacturing techniques and materials. We take pride in uplifting craft and artisan community and follow fair trade practices. 

We try to eliminate plastic use in the entire process of packaging and shipping.

 

Wash & Care- 

• do not brush or scrub the rug.
• only vacuum clean it periodically. avoid using vacuum beater brush mode
• if spills occur, blot immediately. do not rub the stain.
• use protectors under the legs of heavy furniture to avoid flattening and piling.
• if thread comes out do not pull the yarn, trim with scissor.

 

Dry Clean the first time. Gentle machine wash subsequently. Wash coloured clothes separately.

Refund & Exchange Policy:

We take pride in crafting every product at MASU with care and love. However, if you ever need to explore our refund policy, here are the details:

Non-Refundable/Non-Exchangeable Items:

1. Sale items are not eligible for return or exchange.
2. Each order is allowed only one return or exchange. Items that have already been exchanged cannot be further returned or exchanged.

Cancellation: If you need to cancel your order, please email us at masuliving@gmail.com immediately with 'ORDER CANCELLATION' in the subject line along with your order number. If the order has not been dispatched, we will cancel it and provide a full refund within 7 working days. You can cancel your order within 12 hours of placing it.

 

Address Change/Undelivered Orders Due to Wrong Address:

1. Please double-check your address and phone number before placing an order.
2. Changes to order details cannot be made once the order is shipped.
3. Orders with incorrect shipping information will be returned to us by the courier.
4. Upon return, a flat fee of Rs.150 will be deducted, and the remaining amount will be refunded.
5. For Express Orders with incorrect shipping details, the shipping charge will be deducted from the refund.

 

 

Returns: You can return products within 3 days of receiving them. Just make sure they're in their original condition and packaging. We'll check them before processing the return. If your order qualifies, we'll arrange a free pickup from your address. To raise a return request please email us at masuliving@gmail.com with your order number and details with reason for return. Our team will review it and get back to you in 48 hours. Acceptance of return request is subject to approval.

 

Please note, we only accept returns for damaged or wrongly described products, not for minor differences from website images. Our products are handcrafted, so slight variations are normal.

Refunds are given as Store Credit only.

Exchanges: If you need to exchange an item due to size or design issues, please follow these steps:

1. Raise an exchange request within 3 days of delivery. To raise an exchange request please email us at masuliving@gmail.com with your order number and details with reason for exchange. Our team will review it and get back to you in 48 hours.
2. Keep the item packed with the original bill and tags.
3. Exchanges will be processed after we receive the returned item and inspect it for damages.
4. Please note that the entire process may take up to 10-12 days.
5. Reverse pick-up attempts will be made twice. If unsuccessful, you'll need to send the item back at your own cost.

Refunds:

1. Shipping and COD charges are non-refundable.
2. For raising any return or exchange request please email us at masuliving@gmail.com with your order number and details with reason for return or exchange. Our team will review it and get back to you in 48 hours.
3. Refunds will be issued within 7 working days of receiving the returned item.
4. Refunds are given as Store Credit only.
5. Damaged items returned to us will not be eligible for a refund.
6. If the product is returned due to an incorrect address, a fee of Rs 150 will be deducted from the refund.

 

Refunds on International Orders: For International Orders, in case of any cancellations or refunds it will take 5-7 working days to process the the refund and credit the amount to the customer's bank account.

COD Undelivered Returns: COD orders not accepted upon delivery may lead to the cancellation of further COD orders. Prepaid orders are always welcome.

Damaged Goods: If you receive damaged goods, please email us with pictures of the damaged product and the courier package, and we will assist you promptly.

We're committed to ensuring your satisfaction with every MASU purchase!

 

 

This product will be shipped out within in 1-2 business days from Lucknow, India. We deliver via Shiprocket and the delivery timelines would tentatively be as below:

• Delivery to all metro cities will take 2-3 working days.
• For non-metro cities, delivery will take 3-5 working days.
• We offer Express delivery also which takes 1-3 working days to be delivered anywhere in India with an extra charge.
• International orders must be prepaid only and will be delivered in 7-10 working days depending on location.